The Ritz-Carlton Abu Dhabi, Grand Canal
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I recently stayed at the Ritz Carlton and wanted to share my feedback. Overall, I had a pleasant experience. The staff were incredibly friendly and accommodating, and the room was spacious and comfortable. Additionally, the breakfast was really good and exceeded my expectations. However, I did encounter a few issues during my stay. The bathtub in my room appeared quite old and was not up to the standard I expected. Additionally, the air conditioning was not cold enough, which affected my comfort. Also, the hotel elevator and the corridors were really hot, which made moving around the hotel quite uncomfortable. I hope these concerns can be addressed to enhance the experience for future guests. Thank you for your attention to this matter.
Alya
มิถุนายน 2567
This hotel was fantastic. From the moment your car arrives, the stewards are prompt, helpful, and always welcoming me personally by name. Upon entering the hotel lobby, we were greeted by a great ambiance and Serigne with excellently prepared Arabic Gahwa and a lovely conversation. Check-in was smooth & swift, although we arrived early. Furthermore, Fortunate contacted me prior to our arrival, had set-up balloons, flower arrangements, and cake in the room for my special celebration, which was a very nice surprise upon entering the room. The rooms were beautiful, modern, comfortable, and most importantly, had an amazing view of the hotel grounds and creek from the balcony. During our stay, we tried the Lebanese restaurant and the in room dining. Both had delicious food and wonderful service. The breakfast buffet was delicious as well, and it had lots of variety, as well as excellent service provided by Prakash. Overall, although it was a short stay, we had an amazing time and experience at the Ritz Carlton Grand Canal.
Rk84
กุมภาพันธ์ 2568
The room was very clean and fresh, a few little things that need attention, and highlighted to the team at the front desk upon checkout. The bell boy, pool attendants, valet parking, desk staff & housekeeping all nailed it when I came to a seamless and comfortable stay. Very enjoyable & would stay again.
Carl
พฤศจิกายน 2566
From the moment we arrived at The Ritz-Carlton Abu Dhabi, we were enveloped in an atmosphere of luxury and exceptional hospitality. Serigne welcomed us warmly and surprised us daily with delightful chocolate dates, a personal touch that made our stay even more special. Although the hotel is not brand new, it is perfectly maintained, exuding a sense of true old-money luxury that feels both timeless and sophisticated. Our room was spectacular—spacious, beautifully designed, and offering a breathtaking view that added an extra layer of magic to our experience. The resort boasts the largest pool in Abu Dhabi, and we spent entire days lounging and soaking up the sun, enjoying the serene atmosphere. Dining options were exquisite, each meal a delightful experience showcasing the finest flavors. Overall, our stay at The Ritz-Carlton Abu Dhabi was unforgettable. We left feeling rejuvenated and thoroughly pampered, already planning our next visit. Highly recommend this gem for anyone seeking the ultimate luxury getaway!
Nenad
ตุลาคม 2567
A Perfect Anniversary Getaway – Exceeded All Expectations! We stayed at The Ritz-Carlton Abu Dhabi for three nights at the end of May to celebrate our 16th wedding anniversary, and it was simply unforgettable. From the moment we arrived, the service was beyond anything we expected. The hotel is absolutely stunning, and every detail is taken care of with such care and attention. The pool is absolutely gorgeous — huge, beautifully maintained, and perfect for both relaxation and fun. We spent hours there every day, and it really added to the luxury of the experience. The staff truly made our stay special — always ready to assist, always smiling, and genuinely dedicated to making sure we had the perfect holiday. Their warmth and professionalism stood out throughout our stay. We left with full hearts and wonderful memories. Thank you for an incredible experience — we will never forget this anniversary!
Roei
พฤษภาคม 2568
The facility is a wonderland, the staff are so genuine and kind, you just get 7 stars hospitality from the staff at the main door to any other ritz team member, the rooms have a panoramic view, it is breathtaking, pool is the largest and temperature controlled. Just an out of this world amazing resort for families. If you will be lucky you will be allocated to Selvia, the guest relation manager, she is a real asset for the hotel, very helpful, genuine, welcoming, employees like Selvia are rare, she took care of my kids like they are her kids, every day a new surprise for them, she made them loyal to Ritz even from the age of 7 years 😀 , well done Ritz team, we had a wonderful vacation with your hospitality.🥰
Alain
เมษายน 2568
We were welcomed by Salafa and immediately felt the care and comfort of the hotel and staff. They upgraded us to a villa was a fantastic gift for our wedding staycation. It allowed us to enjoy the vibe and preparation time before the ceremony in privacy. Upon our return, we were gifted with a personalized card of contradictions and small gifts around the villa that made us feel loved and celebrated by the staff. The hotel facilities are at another level of standard and we enjoyed the quiet adult pool, fitness center, and restaurants at the hotel. The breakfast buffet was 5 star ⭐️ and deserves a mention - fresh products, well organized, various options and friendly staff. The villa had all the comforts needed for a couple of days retreat and we were able to relax immediately upon entering. Overall the experience was outstanding and the entire staff were supportive and friendly
Paolo
พฤษภาคม 2568
My favorite place to stay at is Abu Dhabi at the moment. Because you can open the windows (although irrelevant in july and august :) and get some fresh air - and also because it is only about 5-7 floors high which is rare in town. Nice location, lush gardens, nice beach area, so many birds (and a gentleman with a falcon on his arm walks by the breakfast area to hush away the little birdies, so cool!). 20 min travel by car to the Galleria. Also loved the breakfast, the evening bar with love music is great. The tea room is also a delight.
Elizaveta
พฤษภาคม 2568
This hotel is simply outstanding.. Its big yet personal.. The service simply second to none. I stayed at Rixos Maria as well but Ritz is way more classy and superior from service to rooms. I was impressed and the room was beautiful and comfortable, enjoyed my stay and I would like to thank the staff for doing everything they could for me to have a comfortable stay. When there was a slight issue with the breakfast, they managed to resolve it and took the time to talk to me and I am very grateful for this. I felt welcomed, seen and understood there. It's like a home away from home which for me mattered so much. The room was so cozy and bright. The pool was great, beach was ok. What stood out for me was the service and the little kind gestures from the hotels part. Food was great at the onsite restaurants Li Jang and Mijana. Location is 5 mins drive from the mosque which was good as I wanted to. Visit. I truly recommend this hotel.
Diana
เมษายน 2568
Everything from check in to check out was amazing. I cannot find any faults. The staff were amazing. Greeting me by name. Room was incredible. It was my birthday and they left me 3 cakes, one each day. The bed was so comfortable. The bath robe was so soft. All the bathroom products. Smelt Devine. Pool was amazing. And the staff around the pool was so nice and friendly. Food at the pool was very good and the drinks were nice with a good happy hour deal. It’s the best hotel I’ve ever stay in. Breakfast was amazing. So much choice. And it was all so fresh and tasty. Lovely to sit out on the terrace for breakfast also. There was free suncream around the pool also. Which was great. And they gave out so much water in ice buckets too by the pool. Amazing.
Aimée
เมษายน 2568
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