The Ritz-Carlton Abu Dhabi, Grand Canal

This hotel was fantastic. From the moment your car arrives, the stewards are prompt, helpful, and always welcoming me personally by name. Upon entering the hotel lobby, we were greeted by a great ambiance and Serigne with excellently prepared Arabic Gahwa and a lovely conversation. Check-in was smooth & swift, although we arrived early. Furthermore, Fortunate contacted me prior to our arrival, had set-up balloons, flower arrangements, and cake in the room for my special celebration, which was a very nice surprise upon entering the room. The rooms were beautiful, modern, comfortable, and most importantly, had an amazing view of the hotel grounds and creek from the balcony. During our stay, we tried the Lebanese restaurant and the in room dining. Both had delicious food and wonderful service. The breakfast buffet was delicious as well, and it had lots of variety, as well as excellent service provided by Prakash. Overall, although it was a short stay, we had an amazing time and experience at the Ritz Carlton Grand Canal.

We returned to this hotel, a place I often used when living in Abu Dhabi. The staff kindness and attention is the best asset of this hotel. I like the adult pool and the strict rule of no kids or minors.

A Perfect Anniversary Getaway – Exceeded All Expectations! We stayed at The Ritz-Carlton Abu Dhabi for three nights at the end of May to celebrate our 16th wedding anniversary, and it was simply unforgettable. From the moment we arrived, the service was beyond anything we expected. The hotel is absolutely stunning, and every detail is taken care of with such care and attention. The pool is absolutely gorgeous — huge, beautifully maintained, and perfect for both relaxation and fun. We spent hours there every day, and it really added to the luxury of the experience. The staff truly made our stay special — always ready to assist, always smiling, and genuinely dedicated to making sure we had the perfect holiday. Their warmth and professionalism stood out throughout our stay. We left with full hearts and wonderful memories. Thank you for an incredible experience — we will never forget this anniversary!

The facility is a wonderland, the staff are so genuine and kind, you just get 7 stars hospitality from the staff at the main door to any other ritz team member, the rooms have a panoramic view, it is breathtaking, pool is the largest and temperature controlled. Just an out of this world amazing resort for families. If you will be lucky you will be allocated to Selvia, the guest relation manager, she is a real asset for the hotel, very helpful, genuine, welcoming, employees like Selvia are rare, she took care of my kids like they are her kids, every day a new surprise for them, she made them loyal to Ritz even from the age of 7 years 😀 , well done Ritz team, we had a wonderful vacation with your hospitality.🥰

Our stay at The Ritz-Carlton Abu Dhabi was absolutely perfect! From the moment we arrived, we were greeted with warm hospitality, especially by the lovely ladies at reception—Selvia and Elena. They were super nice, friendly, and caring, making us feel so welcome. They were also so sweet with our baby, ensuring we had everything we needed. The hotel itself is beautiful with excellent facilities, delicious food and a fantastic location. The staff was incredibly friendly, and the beds were so comfortable,we slept like royalty! They even accommodated a late check-out which was greatly appreciated. We highly recommend this hotel and will definitely be back! Thank you for such a wonderful experience!